Zoom Webinar FAQ

Updated: Dec 15, 2020


How do I register for an RHS event? Registration is required to attend Saturday Speaker Series programs, and membership events. You must register to receive the meeting link. Upcoming events can be found at www.redmondhistoricalsociety.org/rhs-events. Listings will include a link for registration, simply submit your name and email address. If you are unable to register, please contact our office at info@redmondhistoricalsoicety.org or 425-885-2919 for assistance.


How do I join the webinar? After submitting your registration, you will receive an email confirmation containing a link to the webinar. To join, select "Click here to join" at the scheduled start time. This will open Zoom in a new window and prompt you to launch the program. If you have not previously installed Zoom on your computer, you may want to allow a few minutes for any additional setup.

When does the webinar start?

Start times will be included in listings at www.redmondhistoricalsociety.org/rhs-events and in your confirmation email. The Redmond Historical Society may also send an email reminder to registrants to make sure event information is easily accessible. If you have joined a meeting prior to the scheduled start time or if the host has not yet started the event - you may receive the following message, though no further action is needed:



What equipment do I need?

Joining a webinar does not require you to have a camera or microphone. However, you will need an internet or phone connection, and a speaker or headphones to hear the presentation. You can join on your computer, but if you would prefer to use the mobile app or dial in to the webinar, please read below.


How do I join the Webinar using my phone?

If preferred, attendees may join using the Zoom mobile app, or by calling in to the webinar session. To call in to the webinar sessions, dial the phone number provided in your confirmation email and enter the webinar ID and passcode when prompted.


Do I have to download anything?

If you have not previously set up Zoom on your device, you will be prompted to download and install the Zoom desktop application or mobile app as appropriate.


Are Zoom Webinars safe and secure? Zoom stores some basic information such as your email address. However, company name, phone number, and a profile picture are all optional to provide. Zoom does not sell your information to advertisers. Zoom does not monitor your meetings or its contents.

More information about Zoom's privacy and security policies is available at zoom.us/docs/en-us/privacy-and-security.html


How do I mute/unmute?

As an attendee, you will automatically join as a view-only participant. Your microphone and camera will both be off. You can only be unmuted by the host. To confirm you are muted, look for the microphone icon in the bottom left corner. It will have a line through the icon to show that you are muted.



Will other attendees be able to see me? How do I turn my camera on or off?

No. As an attendee, you will automatically join as a view-only participant. Your microphone and camera will both be off, and you will not be seen by hosts or other attendees. At any time, you may confirm your camera is off by looking at the camcorder icon in the bottom left corner. It will have a line through the icon to show that you are not sharing video.


How do I ask a question during the meeting? We typically wait until the end of our presentation to ask questions from the audience, but they can be submitted at anytime using the Chat or Q&A features.


How does the Chat feature work?

The chat button allows you to send messages to the host, panelists, or all participants. When you click "Chat", the chat window will appear. It will either appear on the right side, or it will appear in a window that you can move around your screen. You can also select who you would like to send the message to by clicking on the drop down next to "To". Type your message and press Enter to send it. When there is a new chat message, you will receive a notification at the bottom of your screen if you do not currently have the chat window open.


How does the Q&A feature work?

Clicking the Q&A button allows you to ask questions of the host and panelists. They can either reply back to you via text in the Q&A window or answer your question live. Questions are viewable by other attendees, unless the hosts opt to answer them privately.


How do I respond to a poll?

Our host may ask the audience questions to respond to in the chat or using Zoom's poll feature. If this feature is used, the polling window will appear on your screen. Select your answer and click the “Submit” button. After you submit your answer, the polling window will disappear and your answers cannot be changed. When all of the answers have been submitted or the host closes the poll, the host may then share the results on-screen for you to see.


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